Shipping & Returns


Shipping Information

Marielle|Ejiama is located in New York City and we only ship domestically. Your order is placed in the mail within 5 days of purchase.  

We ship via USPS, and it takes about 4-6 business days from shipment to receive your item. 

 

Free, Simple Returns & Exchanges

Should a customer receive an item that they are unhappy with for any reason, Marielle|Ejiama will accept returns and exchanges within 30 days of receipt. Item must be returned in the same condition that it was sent in, new and unworn. Returned items that are damaged or otherwise altered will not be accepted or exchanged. Marielle|Ejiama offers free shipping on returned items, but does not take responsibility for any lost items. Customers wishing to return an item can e-mail us, include their name, invoice number and reason for returning (to help us better serve our customers) and we will e-mail a return label to be printed and used to send the item back. Customers will be credited within 10 business days of receipt of returned item.

Customers wishing to exchange an item should also email us with their name, invoice number, reason for the exchange, and the item they would like to receive instead.  Marielle|Ejiama will email a return label to be printed and used to send the item back.  Once we receive the item, we notify you of receipt and will ship out your new order.